Bonus Terms And Conditions
- Core Promotion Rules
- Who Can Receive Offers?
- How to Activate a Promotion
- Understanding Playthrough
- How Games Count
- Bet Limits During Playthrough
- When a Bonus Ends
- Accessing Bonus-Related Funds
- Choosing to Cancel
- Unacceptable Promotional Play
- Accounts and Devices
- Free Spin Conditions
- Deposit Method Exclusions
- Updates to Promotional Offers
These Bonus Terms and Conditions apply to every promotional offer made available by Digits 7 Casino. They operate alongside the casino's general site terms, and each promotion may include additional conditions that apply only to that offer.
By claiming or using a promotion, you confirm that you have read and accepted the applicable requirements. Digits 7 Casino promotions are available only to eligible customers aged 18 or over in accordance with the applicable account and promotional rules.
Core Promotion Rules
Bonuses, free spins, cashback offers and other incentives are intended for personal recreational use. Unless an offer states otherwise, each promotion is available only once per eligible customer, account, household, address, device or payment method.
Promotional terms should be read before making a qualifying deposit or placing bets. The specific offer will determine the qualifying activity, any required code, the applicable playthrough conditions, and the period in which the promotion must be used.
Only genuine play is permitted. Digits 7 Casino may review account activity before approving promotional credit, winnings or withdrawals.
Who Can Receive Offers?
Promotions are available only to customers who satisfy the eligibility requirements shown in the relevant offer. These requirements may relate to customer status, account verification, location, deposit history, selected payment methods or previous participation in another promotion.
An account must be open, accurate and in good standing. Digits 7 Casino may exclude customers where participation would conflict with an offer condition, account restriction, responsible gambling measure or applicable rule. A customer may not claim an offer on behalf of another person.
How to Activate a Promotion
Some offers are applied automatically, while others require a customer to opt in, enter a promotional code or make a qualifying deposit. The method of activation will be stated in the individual promotion.
A qualifying deposit must be successfully received and credited to the account. Reversed, cancelled, charged-back or otherwise unsuccessful transactions will not normally satisfy a deposit condition. If a code is required, it must be entered correctly and within the relevant promotional period.
Customers should check that the promotion appears in their account before beginning qualifying play. Digits 7 Casino is not responsible for a missed offer where the stated activation steps were not completed.
Understanding Playthrough
Where a promotion includes a wagering or playthrough requirement, the bonus and, where specified, the qualifying deposit must be wagered a required number of times before associated bonus funds or winnings become eligible for withdrawal. The applicable requirement is the value stated in the individual promotion.
Each eligible wager increases the amount completed according to the contribution rules for the game selected. A wager may contribute in full, in part or not at all, depending on the game category and the terms of the offer. Bets placed with bonus funds may be subject to additional restrictions.
Playthrough is tracked against the promotional balance or qualifying amount identified in the offer. It is not the same as a requirement to lose a particular amount. Once the required playthrough has been completed and all other conditions are met, the relevant funds may be released under the withdrawal rules.
How Games Count
Not every game contributes equally to a promotion. The individual offer will identify eligible games and the applicable contribution treatment. In general, game categories may include:
- Online slot games, which may receive the standard contribution specified in the promotion.
- Table games, which may contribute at a reduced rate or be excluded.
- Live dealer games, which may have separate contribution rules.
- Video poker and similar games, which may contribute differently from slots.
- Jackpot, progressive or feature-based games, which may be excluded from selected offers.
- Games marked as excluded in the promotional terms, which will not advance playthrough.
When a game has a contribution value below full contribution, only the applicable portion of the wager will count towards completion. The lobby, promotion page or account display may identify excluded games and qualifying categories.
Bet Limits During Playthrough
A maximum permitted bet may apply while a promotion is active or while playthrough remains incomplete. The applicable limit is the value stated in the individual promotion and may apply to each individual wager, round or spin.
This cap is designed to prevent a customer from completing a promotion through unusually large wagers that create a level of risk or volatility inconsistent with the offer. Exceeding the stated limit may result in the bonus, associated winnings or both being removed, subject to review of the account history.
Customers should check the promotional terms before changing stake levels. A bet that is split into multiple actions may still be assessed as part of the same game round where the rules require it.
When a Bonus Ends
Promotions may have a defined validity period. The expiry point, where applicable, will be stated in the individual offer. Any unused bonus balance or uncompleted playthrough may be removed when the promotion expires.
Expiry may also occur when a customer withdraws funds, cancels a promotion, closes an account or fails to meet a qualifying condition. A promotion that has expired cannot normally be restored unless Digits 7 Casino expressly agrees to do so.
Accessing Bonus-Related Funds
Bonus funds are generally restricted until the applicable conditions have been completed. Winnings generated from promotional play may remain subject to playthrough, game eligibility, bet limits, verification and other requirements.
After the conditions are satisfied, the eligible balance may be requested for withdrawal in accordance with the general site terms. Digits 7 Casino may complete account, identity and payment checks before processing a withdrawal. A withdrawal request may affect an active promotion if the individual offer says that the bonus is forfeited when funds are withdrawn.
Promotional credit itself may not be withdrawable. Any withdrawal or maximum win restriction will be described in the relevant offer rather than assumed from these general terms.
Choosing to Cancel
A customer may request cancellation of an active promotion where the account or offer permits it. Cancelling normally removes the unused bonus balance and may also remove winnings connected with that bonus.
Cancellation does not usually remove any valid obligation arising from suspicious activity, a reversed deposit, a chargeback or a breach of these terms. Before cancelling, customers should review the effect stated in the individual promotion and consider whether playthrough has been completed.
Unacceptable Promotional Play
Digits 7 Casino may void a promotion or restrict related winnings where activity appears designed to obtain an unfair advantage or avoid the intended conditions of an offer. Examples may include:
- Using strategies intended to minimise genuine wagering while preserving bonus value.
- Placing opposite, offsetting or coordinated bets to reduce exposure primarily for the purpose of clearing a promotion.
- Delaying, cancelling or manipulating game rounds in a way that avoids normal game outcomes.
- Using automated software, scripts, bots or other tools to play or manage an account.
- Exploiting a technical fault, pricing error, game malfunction or promotional error.
- Attempting to transfer, sell, trade or share bonus benefits with another customer.
- Using false, incomplete or misleading information to obtain an offer.
- Reversing a deposit or using a payment method without proper authorisation.
Where irregular play is identified, Digits 7 Casino may cancel the promotion, remove related winnings, suspend promotional access or take further action under the general site terms.
Accounts and Devices
Only one customer account may be used by each individual. Creating or controlling multiple accounts to claim the same promotion, or allowing another person to use an account, may result in the cancellation of promotional benefits.
Accounts linked through common devices, networks, payment instruments, addresses or other account information may be reviewed. Shared household devices do not automatically establish wrongdoing, but customers must not use another person's account or claim an offer intended for someone else.
Free Spin Conditions
Free spins may apply only to the game or games identified in the offer and may need to be used within the stated promotional period. They may be issued in batches or made available through a designated account feature.
Winnings from free spins are usually credited as bonus funds or as winnings subject to the playthrough, withdrawal and expiry conditions stated in the individual promotion. The free spins themselves generally have no cash value and cannot be exchanged for money.
A qualifying deposit, minimum stake, maximum win condition or game restriction may apply. Customers should check the specific free spin terms before use, particularly where a promotion combines free spins with another bonus.
Deposit Method Exclusions
Certain deposit methods may be excluded from promotions. The accepted methods, qualifying transaction types and any exclusions will be stated in the individual offer.
A deposit made through an excluded method may be accepted for ordinary account funding but may not trigger bonus credit or count towards the promotional requirement. Deposits must be made by the account holder using an authorised payment method.
Updates to Promotional Offers
Digits 7 Casino may amend, withdraw, suspend or replace a promotion where necessary, including where an offer has been published in error, has been misused or can no longer be provided as described. Changes will not remove conditions already completed unless this is required to correct an error, address abuse or comply with an applicable obligation.
The terms displayed when a customer claims an offer will normally govern that participation, together with these Bonus Terms and Conditions and the general site terms. If you need clarification about a promotion, please use the contact page. You may also write to [email protected]. Customers should retain a copy of the applicable offer for their records.
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